Refund & Cancellation Policy
Last updated August 2026
1. 30-day refund window
If Grow2Lead Premium is not right for you, you may request a full refund within 30 days of your initial purchase or of any renewal charge. We process eligible requests without requiring a reason.
Purchases made in the iPhone or iPad app
Premium bought in the Grow2Lead iOS app is billed by Apple. Apple handles refunds and cancellations for those purchases: request a refund at reportaproblem.apple.com and cancel in Settings → your name → Subscriptions. The sections below apply to purchases made on the Grow2Lead website.
2. How to request a refund
Email support@ww-technologies.net from the address on your account, or contact Paddle, our Merchant of Record, at paddle.net. Include the email used at checkout and the approximate purchase date.
3. How refunds are processed
Refunds are issued by Paddle.com to the original payment method. Once approved, funds typically appear within 3–10 business days depending on your bank or card issuer. You will receive email confirmation from Paddle.
4. Cancelling your subscription
You can cancel at any time from Profile → Manage subscription, or from the link in your Paddle receipt. Cancelling stops future renewals; your Premium access continues until the end of the period you have already paid for. Cancellation on its own does not create a refund — request one as described above if you are within the 30-day window.
5. Beyond the refund window
After 30 days we generally do not refund the current period, but we review duplicate charges, billing errors, unauthorised charges and prolonged service outages on a case-by-case basis and will correct genuine errors in full.
6. Contact
W&W Technologies, LLC — support@ww-technologies.net. See our contact page and Terms & Conditions.